1. What payment methods are supported through ABOSS and Mollie?
At the moment, Mollie supports Bank Transfer, iDeal, and Bancontact by default when you create a new account through ABOSS. Additional payment methods can be added later through the Mollie dashboard.
2. Can I use the Payments feature for non-EUR invoices?
Currently, the Payments feature only supports EUR invoices. Other currencies will be supported in future updates.
3. How do I know if a client has paid an invoice?
Once a payment is made, the status of the invoice will automatically be updated in your ABOSS environment, making it easy to track the payment status without manual intervention.
4. What are the costs associated with using the Payments feature?
Mollie charges a transaction fee for each payment, which is automatically deducted from the amount received. Additionally, ABOSS charges an application fee, which is also automatically deducted. For a full overview of Mollie’s transaction fees, you can refer to their pricing page.
5. How do I create a Mollie account if I don’t have one yet?
To set up a Mollie account, please check the article that guides you through the process of creating and connecting your Mollie account to ABOSS. This article will provide detailed steps to ensure everything is set up correctly.
6. Can I disconnect Mollie from ABOSS?
Yes, the connection between Mollie and ABOSS can be terminated at any time. Once disconnected, ABOSS will no longer be able to send payment links or QR codes through your invoices.
7. What happens if there’s an issue with Mollie during a transaction?
In the event of a technical issue with Mollie, ABOSS cannot be held liable for the delay or error. Mollie handles all payment transactions, so any issues must be resolved with Mollie directly.
8. Can I change the default payment methods after onboarding?
Yes, after the initial setup, you can log into your Mollie account and add or remove payment methods as needed.
9. Do I need to set up payments for each invoice manually?
Once you have completed the onboarding process, the payment link or QR code is automatically added to each invoice unless you choose to remove it manually.
10. What is the message "We've temporarily locked your payment feature due to regulatory compliance issues"?
This message appears at the top of your screen in red and indicates that your payment feature has been temporarily locked due to regulatory compliance issues. To resolve this, click the "Learn More" link in the message. This will guide you through the necessary steps to update your information and regain access to the payment feature.