So you try to export a PDF or XLS file from ABOSS and nothing happens... Probably your popups are being blocked by your browser settings. 

Google chrome settings
You can tell the popups are being blocked when the icon with the red "x" is shown in your address bar. 

Click on the green "Lock" icon in the address bar

A dropdown menu will appear. You will find the option to adjust your popups settings here. If the 'Popups' option is not available here, click 'Site settings'. Make sure the popups setting are set to "Allow"

Reload your webpage by pressing the following keys on the keyboard:

  • For Windows users, press "F5"
  • For Mac users, Press "cmd" + "R"  

Or simply click the refresh icon in your browser

The export should work fine now. If not, please contact us. 

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