The invoice module is an easy way to keep track of your send and paid invoices. But sometimes, it might seem like one or more are missing. Usually it's just a setting in your system that's off. This article will walk you though some steps to find them again!

Check out more on the invoice module here for Artist, and here for Agency.

Find the invoices

All projects / One project

When working from one project, you will only find the invoices of this particular project in the module. If you switch back to All projects in the top menu, you will find all the invoices.

Filters

Next step is the filter of your invoice list.

If you go to Invoices in the menu on the left, you will find all the send invoices.

Check if your filter settings are ok. Perhaps the date are off, or you've selected one project here. Or maybe you're checking only the Debit-invoices.

Check the dates; it will only show invoices that have an invoice date between those dates.

Deleted items

If you still can't find your invoice, check out the deleted items.

Go to Office and than Deleted Items. You will find a list of all the deleted items.

Once you've found your missing invoice, click on the undo-button. Your invoice will be in your invoice list again.

To learn more about deleted items, check out this article.

If your invoice is still missing, please contact Support.