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Why does my region protection not work?
Why does my region protection not work?

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Geertje avatar
Written by Geertje
Updated over a month ago

Why Does My Region Protection Not Work?

Region protection is a useful tool in ABOSS Agency that automatically alerts you to conflicts when events are booked in the same area. If your region protection is not working, follow this guide to troubleshoot the issue.


Table of Contents

  1. How Region Protection Works

  2. Possible Issues with Locations

  3. Finding and Adding Coordinates


1. How Region Protection Works

Once your region protection is set up, the system will automatically alert you if there is a conflict in the designated region when booking events. However, for the feature to work, accurate location data is critical.

2. Possible Issues with Locations

If region protection isn’t functioning, the problem may lie in the location settings. Each location must have longitude and latitude coordinates. You can find these coordinates at the bottom of the location’s edit page.

If you add a location using the Google input feature, the coordinates are automatically filled in. Without these coordinates, the region protection system cannot trigger any alerts.

3. Finding and Adding Coordinates

To find the correct coordinates:

  • Open Google Maps.

  • Locate your desired address.

  • Right-click on the location, and the coordinates will appear.

After obtaining the coordinates, add them to your location in ABOSS, and region protection will start working as intended.

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